Terms of Service

A Plus Auto Glass and Window Tint · Houston, Texas

Effective date: November 2, 2026

These terms explain the use of aplus-autoglass.com and customer communications with A Plus Auto Glass and Window Tint. A written estimate, work authorization, invoice or warranty supplied for your job contains the terms specific to that service. These website terms do not remove any consumer rights that cannot lawfully be excluded.

1. Website information and service requests

Our website provides information about auto glass, window tint and related services. Sending a quote request, contacting us or receiving an automated reply does not by itself confirm a booking, price, part availability or authorization to perform work. We confirm the details with you before the service proceeds.

2. Estimates, vehicle details and appointments

Provide accurate contact details, vehicle year, make, model and relevant equipment information. We may need the VIN, photos or a vehicle inspection to identify the application. Estimates can change when the actual glass, damage, parts or required work differ from the information initially supplied. Any additional work should be discussed and authorized before it is performed.

Appointment availability and completion times depend on parts, vehicle condition, required procedures, weather and service-location suitability. A requested time is subject to confirmation. If you need to change an appointment, contact us as soon as possible; any applicable special-order, cancellation or other charge must be disclosed separately before you agree to it.

3. Service location, calibration and vehicle release

Mobile service and shop service are subject to the requirements of the particular job. Some work may require a suitable indoor or controlled service area. Camera or sensor work is assessed for the exact vehicle and required manufacturer procedure; the website does not promise that every calibration application can be completed at every location.

Follow the specific drive-away and aftercare instructions provided for your installation. Online descriptions are general information and do not replace vehicle-manufacturer instructions, a technician’s assessment or the written instructions for your job.

4. Payment, insurance and warranty information

The approved estimate or invoice identifies the charges for the agreed work. If insurance is involved, coverage, approval and deductible amounts depend on the policy and insurer. Assistance with a claim does not guarantee coverage or waive an amount you have agreed to pay.

Ask for the written warranty applicable to your work. Its coverage, duration, exclusions and claim process are explained in the job-specific warranty. Contact us promptly about a concern so the work and relevant records can be reviewed. Nothing here limits rights or remedies provided by applicable law.

5. Customer messaging, including SMS and RCS

If you choose to contact us by messaging, the conversation may concern quotes, vehicle details, scheduling, service updates and customer support. Message frequency varies with your inquiry. Message and data charges may apply under your mobile plan. Availability and delivery depend on your device, carrier and messaging provider.

You can ask us to stop messaging at any time. Where supported, reply STOP or use the platform’s unsubscribe controls. For help, reply HELP where supported, or call or email us using the contact details below. A service inquiry or acceptance of these website terms is not permission for unrelated marketing messages. Do not send passwords, Social Security numbers, complete payment-card details or other highly sensitive information through ordinary chat.

If an automated assistant is available, its replies are for initial assistance. Ask for a staff member to confirm prices, bookings, insurance details or service requirements. Messaging is not an emergency service.

6. Acceptable use and third-party services

Do not use the website or messaging channels for unlawful activity, impersonation, abusive messages, malicious uploads or attempts to disrupt access. Only send material you have the right to share. External maps, reviews, messaging platforms and other linked services operate under their own terms; we do not control their availability or content.

7. Privacy and updates

Read our Privacy Policy for information about personal data and customer communications. We may update these terms as our services change. The effective date above identifies this version. Changes to these website terms do not automatically replace a separate written agreement for a previously authorized job.

8. Contact

A Plus Auto Glass and Window Tint
3901 Caroline Street, Houston, TX 77004
Phone: (281) 800-5393
Email: aplusautoglassandwindowtint@gmail.com